Klorane Frequently Asked Questions (FAQ)

Klorane is a French beauty brand with a wide catalog of products including hair care, eye care, body care, sun care and baby care. Only select hair and eye care products are sold and available in the U.S.

Browse Shop Products to see products offered in the U.S.

To discuss becoming an authorized retailer, please fill out our Wholesaler Application. We will contact you as soon as we can and look forward to learning more about your business and how we can work together.

1. Shake can well before use and in between sprays.
2. Spray roots evenly holding can 10 inches from head. Do not spray on hair lengths - it is meant for the scalp and roots.
3. Leave product in for 2 minutes to allow it to soak up oil.
4. Brush hair thoroughly until the powder is removed.
5. Style as desired!

Visit the Dry Shampoo section for more useful product information.

3 years

Each product has an icon on it (which looks like an open jar) with the number of months the product stays fresh once opened.

Klorane does not perform animal testing on any of our products. Since September, 2004, animal testing on cosmetic final products has been forbidden in Europe, whereas animal testing is permitted in the U.S. In addition, it is forbidden to market cosmetic products which were previously tested on animals in Europe. Pierre Fabre, the parent company of Klorane, is dedicated to developing alternative methods to animal testing. Our final product's tolerance and effectiveness are evaluated in-vitro (laboratories) and in-vivo (on volunteer individuals).

100% vegan means there are no animal ingredients or by-products used in the manufacture of the cosmetic product or found in the final cosmetic product. The Klorane products sold in the U.S. are 100% vegan.

According to the FDA, hypoallergenic cosmetics are products that manufacturers claim produce fewer allergic reactions than other cosmetic products. Only Klorane eye care products are hypoallergenic, and also ophthalmologist and dermatologist tested. Browse all eye and face care products in our Cornflower line.

Organic means a product contains all-natural, non-synthetic substances that are grown without using conventional pesticides or fertilizer, biotechnology or radiation. Klorane products are not certified organic; however Klorane has developed internal standards to grow its plants under the strictest conditions which meet the same requirements as our medical drugs. Additionally, as a pharmaceutical company we combine natural ingredients with pharmaceutical ingredients for the best performance and safety.

Klorane's brand claim is not 100% natural. What Klorane is concerned with is the production of highly advanced, safe and effective hair care products for the health of the scalp and hair as well as eye care products. This is achieved by combining natural ingredients with the latest pharmaceutical ingredients. The main active ingredients, plant extracts, guarantee product effectiveness and are 100% natural, meaning they have not been altered by additives or preservatives.

Accounts are created as soon as you place one or more items in your shopping bag and proceed to "Secured Checkout." The personal information you enter establishes your account. Whenever you shop, use this email address and password to sign into your account.

You can also create an account by clicking on the "Register" link near the top of the site. If you are logged into the site, you will not be prompted to log in again when placing an order.

Click "Log in" near the top of the site and click the "Forgot Password?" link on the next page. Enter your email address and a new password will be sent to you.

Log into your account and you can opt out of receiving emails there.

Also, on every Klorane email, other than communications about your order, you will find a link to unsubscribe in the email footer.